FAQ
Advent calendar
The advent calendar contains 24 pieces of jewelry – including necklaces, bracelets, earrings, and other selected jewelry items. The highlight awaits in door no. 24: your personalized name necklace with the name of your choice, valued at €49.
You can view the exact preview here.
Our jewelry advent calendar are prepared with great attention to detail and greatest care. After receipt of payment, each calendar is put together individually for you, checked, packed and finished for shipping. This process usually lasts 2–3 working daysTo ensure that you get a perfectly prepared product.
Since the calendars are not "prefabricated" in stock before shipping, but are only prepared in personalized after order input, express delivery is unfortunately not possible. We would like to make sure that quality and packaging meet your expectations - and that just takes a little time.
Thank you for your understanding - we do our best that your calendar arrives in good time and in perfect condition!
Yes very much! Simply enter the desired delivery address for the checkout.
Yes. You can order your advent calendar entirely in gold or silver. This way, all pieces of jewelry are color-coordinated.
No. The 23 pieces of jewelry have been lovingly curated by us and will remain a surprise until December. Your name necklace in door 24, on the other hand, will be custom-made just for you.
Simply enter your desired name when placing your order. Your name necklace will then be custom-made especially for you.
Yes – that is exactly what we designed it for. The calendar arrives in high-quality packaging and is perfect as a special Christmas gift for your partner, daughter, mom, best friend – or, of course, for yourself.
Does your desired name have more than 7 letters? No problem. Simply send us an email at hello@anoa-shop.com and we will work together to see if we can create your name individually.
Order and shipping
Our products are made individually for you. Therefore, please allow 10-14 business days for delivery after payment is received, Monday through Friday.
Thank you for your understanding that the careful production process takes a little extra time – in return, you will receive a unique product, crafted with attention to detail.
Yes, we ship worldwide with DHL including tracking number.
Our products are made individually for you. Therefore, delivery within Germany takes up to 10-14 business days after receipt of payment, and approximately 3 business days longer for international deliveries.
Content and materials
We use high -quality materials such as stainless steel, 925 sterling silver, gold -plated variants, Swarovski crystals and 333/585 gold - depending on the calendar.
stainless steel
Stainless steel is a particularly durable, easy care and modern material. It is rust -free, color -resistant and retains its shine even after frequent wear. In addition, stainless steel is very skin -friendly and often well tolerated for allergy sufferers. Ideal for timeless jewelry that is robust and elegant at the same time.
925 Sterling silver
Sterling silver, often also known as 925 silver, is made of 92.5 % pure silver, which is alloyed with 7.5 % other metals for better stability. It is characterized by its noble, cool shine and is one of the classics among the jewelry materials. With the right care, it stays nice for a long time and is also skin -friendly.
Swarovski crystals (on 925 sterling silver)
Swarovski crystals are known for their brilliant shine and their extraordinary light break. They give every piece of jewelry a sparkling highlight. In high -quality 925 sterling silver, an elegant combination of timeless beauty and glamorous sparkle is created - perfect for special moments.
333/585 gold
Gold jewelry is often referred to with numbers such as 333 or 585 - these indicate the fine gold content in thousandths. 333 gold consists of 33.3 % of pure gold, 585 gold to 58.5 %. Both variants are more stable than pure gold because they are alloyed with other metals. 585 gold is somewhat higher quality and shines more intensely, while 333 gold is a cheaper alternative. Both provide a warm, luxurious shimmer.
Care and wearing
Our jewelry is made of high -quality and very well -tolerated materials. Stainless steel is z. B. Hypoallergenes.
For sensitive skin, we recommend the sterling silver variant or 333/585 gold.
We recommend keeping the jewelry dry and protecting from contact with water, perfume or creams in order to enjoy it for a long time.
Generally
Each piece of jewelry is packaged in a high-quality jewelry box with gold foil embossing, which is ideal for later storage.
All pieces of jewelry are individually packed in stable jewelry boxes so that the probability of damage is very low. If something is still broken, we naturally replace it for free and uncomplicated.
